Credits can be used to run tests with real users or AI users. A test with a single AI users counts as one credit. A complete AI-moderated survey with one participant also counts as one credit. You can use your credits across any mix of participant types. AI study creation and analysis do not count towards your credit usage, so you can use them as much as you like.

We use industry-standard security measures to protect your data. All data is encrypted in transit and at rest and we are SOC 2 Type 2 certified. We don't train AI models on your data.

Yes, you can invite your team to collaborate on projects. The number of teammates you can invite is limited by your plan. Team admins can assign permissions to team members at the organization and project levels.

You can create as many projects as you like. You only consume credits when you collect responses from real or AI participants.

Yes, you can test with both real and AI users in Versive. Our credits can be used across both types of tests. For real users, you can test with your own participants or recruit participants from our panel.

Yes, we've partnered with Respondent to give you access to millions of participants. You can create a screener, set the incentive, and pay participants directly from Versive. Participant recruiting is not covered by credits and you'll pay as you go when you recruit participants.

Yes, you can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to new features. When downgrading, changes take effect at the next billing cycle.

If you reach your monthly test limit, you'll need to upgrade to continue testing. Your existing test results and data remain accessible even after reaching the limit.

Tests do not roll over to the next month. Your test allowance resets at the beginning of each billing cycle based on your plan.

Yes! The Free plan lets you run up to 5 tests per month at no cost, perfect for trying out our AI-powered usability testing tools before committing to a paid plan.